Toivon Forum

The creator of Kingdom of Pirates, Dream Shop, and Dream Undercity. Our team of young professionals seeks to create top-quality mobile games.
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 Post subject: Support
PostPosted: 2014-04-17 3:58 
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Joined: 2013-09-15 3:32
Posts: 33
Support needs training in human resources and sèxuality differences in culture. I know in haypi's country homosexuals are frowned upon and outcast. But in most of the free civilized world, we accept it as being born that way. If I need to quote the DSM V I can and show you what the scientific community says. Therefore people don't need to be banned or harassed about saying the word gày or talking about themselves and interests of songs etc. I do believe iTunes has a 0 tolerance approach to gày bashing and harassment and discrimination. Maybe the "company" needs a sensitivity training course on what is acceptable. Thanks!


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 Post subject: Re: Support
PostPosted: 2014-04-18 2:30 
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Joined: 2013-12-19 15:26
Posts: 17
I agree


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 Post subject: Re: Support
PostPosted: 2014-04-20 7:29 
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Joined: 2013-12-25 8:21
Posts: 4
Agree big time!


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 Post subject: Re: Support
PostPosted: 2014-09-05 6:22 
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Joined: 2014-09-05 6:14
Posts: 5
Haypi continues to dismiss harassment and inappropriate behavior.

On server4 there is a person who has been repeatedly reported by multiple people. Haypi has been contacted, Apple has been contacted. The only consequence this person has had was a mute for a day. Honestly there are children in game.
We can't permanently block, there are no chat monitors. Haypi has continued to ignore the request of their clients regarding inappropriate harassment. What are we to do.
Screenshots don't seem to matter.
Any suggestions that get Haypi's attention would be appreciated.


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